Hotel Atharva Villa
Sonprayag, Uttarakhand – 246471
📞 +91 81711 45202
1. Introduction
At Hotel Atharva Villa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or stay with us.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Address and ID proof details
- Payment details (only for transaction purposes)
b. Booking Information
- Check-in and check-out dates
- Room preferences
- Special requests
c. Technical Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies)
3. How We Use Your Information
We use your information to:
- Process and confirm bookings
- Provide customer support
- Improve our services and website
- Send booking confirmations and updates (via SMS, WhatsApp, or email)
- Comply with legal and regulatory requirements
4. Sharing of Information
We do not sell or rent your personal data. However, we may share information:
- With government authorities if required by law
- With trusted service providers (e.g., payment gateways) to complete transactions
- In case of legal obligations or disputes
5. Data Security
We take appropriate security measures to protect your personal data from unauthorised access, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Cookies Policy
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behaviour and improve website performance. You can choose to disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites (such as booking platforms or travel services). We are not responsible for the privacy practices of those websites.
8. Your Rights
You have the right to:
- Request access to your personal data
- Correct or update your information
- Request deletion of your data (subject to legal requirements)
To exercise these rights, please contact us using the details below.
9. Retention of Information
We retain your information only as long as necessary for booking, legal compliance, and business purposes.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect data from minors.
11. Updates to This Policy
Hotel Atharva Villa reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
📞 +91 81711 45202
📍 Hotel Atharva Villa, Sonprayag, Uttarakhand – 246471